Return and Refund Policy
At RusssCart, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help.
Returns
- You can request a return within 7 days of receiving your order.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as you received it.
- Some items may not be eligible for return due to hygiene or safety reasons.
How to Initiate a Return
- Contact our support team at russscart024@gmail.com or 9307877967.
- Provide your order number and reason for return.
- Our team will guide you through the return process.
Refunds
- Once your return is received and inspected, we will notify you via email.
- Approved refunds will be processed within 5–7 business days.
- Refunds will be issued to your original payment method.
Damaged or Defective Items
- If your item is damaged or defective, please contact us immediately with photos of the item.
- We will either replace the item or issue a full refund, depending on availability.
Shipping for Returns
- Customers are responsible for return shipping costs unless the item is damaged or defective.
- We recommend using a trackable shipping service for returns to ensure the item reaches us safely.
Contact Us
If you have any questions or need help with a return or refund, reach out to us:
📧 Email: russscart024@gmail.com
📞 Phone: 9307877967
RusssCart – Hassle-free shopping with peace of mind!